This Privacy Policy explains how Lingua Bridge processes personal data in connection with its website, course enquiries, screening, enrolment, small-group language courses, and related online or classroom services.
We use personal data to respond to enquiries, assess course level, match learners to groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, provide progress summaries, process payments, maintain records, support website and online lesson functionality, improve service quality, and meet legal obligations.
We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, online lesson delivery, and record management. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, lawful requests, court orders, tax or accounting obligations, or to protect our rights, users, staff, or operations.
We may process identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment records, payment-related records, attendance information, learning progress notes, and technical data such as device, browser, and usage information when users interact with our website, booking channels, or online lessons.
We collect personal data from users when they submit an enquiry, complete a screening or enrolment step, join a class, communicate with us by phone, email, contact form, or online consultation, and from systems that record website activity, booking activity, and online lesson participation.
Our website may use strictly necessary cookies, functional cookies, and basic analytics or performance cookies. Necessary cookies support core site functions, functional cookies remember preferences, and analytics or performance cookies help us understand how the site is used and whether pages load correctly.
Users may manage cookies through their browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect site functions such as form submission, session continuity, or preference storage.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or objection to certain processing. Where consent is used as a basis, it may be withdrawn for future processing.
Requests should describe the data or activity concerned so we can assess and respond appropriately. We may decline or limit a request where the law permits, where another person’s rights would be affected, or where we must keep the information for legitimate business or legal reasons.
We retain personal data for the period needed to handle enquiries, manage enrolment and course delivery, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymise it where practicable.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date.
